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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Ashley Kelly

December 17, 2024

5  out of  5
rating by Ashley Kelly
"Ashlie made working with her so easy and will do everything she can to accommodate your insurance needs."
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Nicholas Raso

December 13, 2024

5  out of  5
rating by Nicholas Raso
"I can’t say enough good things about Joe and his agency. He helped my family with all of our insurance needs, while also saving us money!!. We had question after question… Joe answered them all. It was great working with him. I will be recommending him to everyone. Thanks for your help Joe!!!"
We responded:
"Thank you so much for your patronage and kind words. Our goal is to provide valuable and exceptional service to our customers."
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Trevor Eddy

December 13, 2024

5  out of  5
rating by Trevor Eddy
"Great fella who you can trust to help with your insurance needs."
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Matt Catchpole

December 13, 2024

5  out of  5
rating by Matt Catchpole
"What a guy! Great service!"
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Allan Drew

December 6, 2024

1  out of  5
rating by Allan Drew
"No Communication. I’ve made several policy changes over the past 2 years with Joe’s office. Traditionally, i like to have direct communication with my insurance agent a couple times a year, especially surrounding major policy updates. I had multiple autos, motorcycles & a homeowner policy with Joe, but can’t seem to get a response from him via phone or email. Thankfully, up to this point, his office staff had been communicative. I recently received my homeowner’s renewal, which went up 90% from last year despite having no claims. Naturally, I called Joe’s office to see what caused the drastic increase & have my policy reviewed. Not only did the office staff not follow up as they stated they would, Joe has not returned my emails or voicemails. I hope he is OK, but I can’t - I won’t - continue to do business with an office that seems to have no organization or communication skills."
We responded:
"Thank you Allan for taking the time to share your feedback. We sincerely apologize for the lack of communication and the inconvenience you have experienced. This is not the level of service we aim to provide, and we understand your frustration. Firstly, we deeply regret that your calls and emails have not been returned promptly. We strive to ensure that all our clients feel valued and heard, and it is clear we have fallen short in your case. We are currently reviewing our communication processes to ensure this does not happen again in the future. Regarding the significant increase in your homeowner’s policy renewal, we understand how concerning this can be. Several factors can contribute to such changes, and we should have been more proactive in explaining these to you. We would like to investigate this matter further and provide you with a detailed explanation. We genuinely value your business and would appreciate the opportunity to make things right. If you could give us one more chance, we will ensure that you receive the attention and service you deserve. Please feel free to contact the customer service manager directly at 803-801-2801. Once again, we apologize for any distress this situation has caused and thank you for bringing it to our attention."
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Deborah Shortman

November 21, 2024

5  out of  5
rating by Deborah Shortman
"Kindness and Integrity!"
We responded:
"Thank you Deborah for your business and continued trust in Joe Virgo State Farm Agency. We look forward to continuing building our relationship with you. "
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Ashley Wilson

November 15, 2024

5  out of  5
rating by Ashley Wilson
"Ashlie was an amazing agent. She was patient with me and my daughter and helped us get the best policy possible. Thanks Ashlie! Keep up the great work!"
We responded:
"Thank you Ashley for your wonderful review! We are delighted to hear about your positive experience with Ashlie. She is indeed a valued member of our team, and we are thrilled to know she was able to assist you and your daughter in finding the best policy. We will be sure to pass along your kind words to Ashlie. Your feedback motivates us to continue providing excellent service to all our clients."
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Armand jones

October 3, 2024

3  out of  5
rating by Armand jones
"Great service and friendly people."
We responded:
"Thank you Armand for taking the time to leave such a positive Google review for Joe Virgo State ! "
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Tyric McFadden

October 2, 2024

5  out of  5
rating by Tyric McFadden
"Great service"
We responded:
"Thank you Tyric for your review and choosing Joe Virgo State Farm. "
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Kerri Borthayre

October 1, 2024

5  out of  5
rating by Kerri Borthayre
"Ashlie is such a pleasure!"
We responded:
"Thank you Kerri for your review and choosing Joe Virgo State Farm."
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D M

September 30, 2024

5  out of  5
rating by D M
"I've had an amazing experience working with Ashlie Virgo at State Farm! From the moment I reached out, Ashlie was incredibly helpful, knowledgeable, and attentive to all my insurance needs. She took the time to explain all my options in detail and made sure I understood everything. Her customer service is top-notch, and she truly cares about getting the best coverage for her clients. If you're looking for a reliable, friendly, and professional agent, I highly recommend Ashlie!"
We responded:
"Thank you so much for your kind words and for taking the time to share your experience with Ashlie Virgo at State Farm! We are thrilled to hear that Ashlie provided you with exceptional service and helped you find the best coverage for your needs. Your satisfaction is our top priority, and it's wonderful to know that Ashlie's dedication and expertise made such a positive impact."
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Will C

September 24, 2024

5  out of  5
rating by Will C
"Mr. Douglas was very helpful"
We responded:
"Thank you Will for taking time to knowledge Mr. Douglas today. She strives every day to WOW customer and provide exceptional customer service. Our goal is to be the best insurance agency for you! "
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Barry Gurley

August 31, 2024

5  out of  5
rating by Barry Gurley
"Vanessa , is so friendly and great customer service ."
We responded:
"Thank you Barry! I really appreciate the kind words and recognition of Vanessa. We will continue to work hard to provider exceptional service. "
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Robert Taylor

August 29, 2024

5  out of  5
rating by Robert Taylor
"I have business accounts and personal accounts with this company. They are professional, courteous, and helpful."
We responded:
"Thank you Robert for your kind words and for being a valued customer of both our business and personal account services! We are thrilled to hear that you find our team professional, courteous, and helpful. Your satisfaction is our top priority, and we look forward to continuing to serve you."
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Gabrielle Davis

August 26, 2024

5  out of  5
rating by Gabrielle Davis
"Vanessa helped me with all of my insurance needs. The quotes she gave to me were AMAZING and I couldn’t turn them down. She made sure everything I needed covered was covered properly. So, I don’t have to worry about ANYTHING. Thank you, Vanessa, for all of your help!! I can’t recommend her enough!"
We responded:
"Thank you Gabrielle for your wonderful review! We're thrilled to hear that Vanessa was able to assist you with all your insurance needs and provide you with amazing quotes. It's great to know that she ensured everything was covered properly, giving you peace of mind. We appreciate your recommendation and will be sure to pass along your kind words to Vanessa."
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Thomas Zimmerman

August 26, 2024

5  out of  5
rating by Thomas Zimmerman
"Vanessa was very helpful and knowledgeable. She is the reason I switched my policies to this office. So far I am a very happy customer. I highly recommend Joes office and Vanessa."
We responded:
"Thank you Thomas for your fantastic review! We're delighted to hear that Vanessa's helpfulness and knowledge led you to switch your policies to our office. It's wonderful to know that you are a very happy customer so far. We truly appreciate your high recommendation of Joe's office and Vanessa. "
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Jason Sims

August 26, 2024

5  out of  5
rating by Jason Sims
"Vanessa was very helpful in setting up a new policy on my company van. She recommended the right coverage to fit my needs!"
We responded:
"Thank you Jason for your kind review! We're thrilled to hear that Vanessa was very helpful in setting up a new policy for your company van and that she recommended the right coverage to fit your needs. Ensuring our customers have the best possible coverage is our top priority."
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Verneshia Hannible

August 22, 2024

5  out of  5
rating by Verneshia Hannible
"I went into Joe's office for a quote on my homeowner's policy but left with Joe as my new agent for my home and auto policies. He's very personable and understands the needs of his customers. I can reach out to him at any time with questions that I have and he answers promptly. I should have switched agents long ago."
We responded:
"Thank you Verneshia, we appreciate your kind words and for choosing Joe as your new agent for both your home and auto policies! We're thrilled to hear that you had a positive experience in our office and that Joe has been able to meet your needs and expectations. Providing prompt and personalized service is something we strive for, and it's wonderful to know that Joe has been accessible and helpful whenever you have questions."
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Marcella Holland

August 15, 2024

5  out of  5
rating by Marcella Holland
"Ashlie is an awesome agent on State Farm and give you the best insurance; 100% recommend!! 🤗"
We responded:
"Thank you Marcella for your fantastic review! We are thrilled to hear that you had such a positive experience with Ashlie. She truly is an awesome agent, and it’s wonderful to know that she has provided you with the best insurance options."
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Marce Marce

August 15, 2024

5  out of  5
rating by Marce Marce
"Being a client of Ashlie at Joe Virgo has been wonderful. She assists me with all of my questions and is very kind and courteous."
We responded:
"Thank you Marce for taking the time to leave such a glowing review! We are delighted to hear that your experience with Ashlie has been wonderful. Ashlie is indeed a valued member of our team, and we’re thrilled to know she has been able to assist you with all your questions in a kind and courteous manner."
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cynthia rivers

August 15, 2024

5  out of  5
rating by cynthia rivers
"I love the follow-up process and how everyone is willing to help with . Thank you!"
We responded:
"Thank you Mrs. Rivers for your wonderful review! We are thrilled to hear that you appreciate our follow-up process and the willingness of our team to help. Your kind words mean a lot to us and motivate us to continue providing excellent service."
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Janice Sanford

July 21, 2024

5  out of  5
rating by Janice Sanford
"Joe takes customer service and integrity to a whole new level. He's well versed in State Farm's commercial offerings and about what customers really need for their business's to be well covered. He's the best!!"
We responded:
"Thank you Janice for taking the time to leave such a wonderful review! We are thrilled to hear that Joe provided you with exceptional customer service and demonstrated his expertise in State Farm's commercial offerings. We strive to ensure that our clients receive the best possible coverage tailored to their business needs, and it’s fantastic to know that Joe has made such a positive impact on your experience. Your kind words are greatly appreciated, and we are honored to have earned your trust and satisfaction. If there’s anything more we can do for you, please don’t hesitate to reach out. We look forward to continuing to serve you!"
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Adam Taylor

July 10, 2024

5  out of  5
rating by Adam Taylor
"Great guy and agency!"
We responded:
"Thank you Adam, so much for taking the time to leave such a positive Google review for Joe Virgo State! "
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April Shell

July 2, 2024

5  out of  5
rating by April Shell
"Thank you Mr. Virgo for providing snacks and a smile at our faculty and staff meetings. Your generosity and kindness to not only your clients but educators around the midlands is unmatched. We appreciate and welcome your continued support!"
We responded:
"Thank you for your kind words! We're thrilled to hear that you appreciate our commitment to being a valued community partner. We believe in the importance of giving back and supporting the communities we serve. Your feedback inspires us to continue our efforts in making a positive impact. "
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Cassandra Moore

May 25, 2024

5  out of  5
rating by Cassandra Moore
"Joe Virgo will take care of your insurance needs!!! Very personable and courteous!! Highly recommend!!!"
We responded:
"Hi Cassandra! Thank you for your review and choosing Joe Virgo State Farm. We understand it is a choice and it is a privilege to service as your insurance agency. "