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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Nicole

February 21, 2025

5  out of  5
rating by Nicole
"Joe is knowledgeable and honest!"
We responded:
"Thank you Nicole for your wonderful 5-star review! We truly appreciate you taking the time to share your experience with us. We are delighted to hear that you found Joe to be knowledgeable and honest. We take great pride in our team and their commitment to providing top-notch service, and your feedback is a testament to their hard work."
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Jesse Lyons Live

February 21, 2025

5  out of  5
rating by Jesse Lyons Live
"Joe is AWESOME!"
We responded:
"Thank you Jesse for your fantastic review! We’re especially pleased to know that Joe made such a great impression. He truly is awesome, and we’re lucky to have him on our team. Your kind words will certainly be shared with him."
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Pipe by Konrad

February 21, 2025

5  out of  5
rating by Pipe by Konrad
"Great person to work with. Joe has a lot of experience."
We responded:
"Thank you so much for your 5-star review! We are delighted to hear that you had such a positive experience. Joe is indeed a great person to work with and his wealth of experience is a tremendous asset to our team. We’re glad to know that his expertise made a difference for you."
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Eduardo Cea

February 21, 2025

5  out of  5
rating by Eduardo Cea
"Excellent service!"
We responded:
"Thank you Eduardo for taking the time to leave such a positive Google review for Joe Virgo State ! "
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David Ruiz-Puyana

February 21, 2025

5  out of  5
rating by David Ruiz-Puyana
"Great service! Thank you."
We responded:
"Thank you very much! Your loyalty and kind words mean so much to us. We will continue to work hard to earn your commitment to our team. "
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Devin Ihme

February 21, 2025

5  out of  5
rating by Devin Ihme
"Great guy! Great company!"
We responded:
"I deeply appreciate you allowing us the privilege of being your Agency. We understand it is a choice and thank you for choosing us! We will continue to work hard to be the BEST Insurance Agency. "
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Levi Parker

February 21, 2025

5  out of  5
rating by Levi Parker
"10/10 Service, the best!"
We responded:
"Thank you so much for your fantastic 5-star review! We are thrilled to hear that you rated our service as 10/10 and consider it the best. Providing exceptional service is our top priority, and it’s incredibly rewarding to know that our efforts are appreciated. Your kind words mean a lot to our team."
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Teresa Valafar

February 17, 2025

5  out of  5
rating by Teresa Valafar
"Joe helped me save hundreds by bundling my insurance. He was very helpful and efficient!"
We responded:
"Thank you for sharing your experience. "
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Ashley Kelly

December 17, 2024

5  out of  5
rating by Ashley Kelly
"Ashlie made working with her so easy and will do everything she can to accommodate your insurance needs."
We responded:
"Thank you Ashley for your kind words! We're thrilled to hear that Ashlie made your experience so positive and was able to accommodate your insurance needs. We strive to provide excellent service to all our clients, and your feedback is greatly appreciated. "
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Nicholas Raso

December 13, 2024

5  out of  5
rating by Nicholas Raso
"I can’t say enough good things about Joe and his agency. He helped my family with all of our insurance needs, while also saving us money!!. We had question after question… Joe answered them all. It was great working with him. I will be recommending him to everyone. Thanks for your help Joe!!!"
We responded:
"Thank you so much for your patronage and kind words. Our goal is to provide valuable and exceptional service to our customers."
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Trevor Eddy

December 13, 2024

5  out of  5
rating by Trevor Eddy
"Great fella who you can trust to help with your insurance needs."
We responded:
"Thank you Trevor for your kind review! We're glad to hear that you had a positive experience and felt you could trust us with your insurance needs. Your trust and satisfaction are our top priorities. "
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Matt Catchpole

December 13, 2024

5  out of  5
rating by Matt Catchpole
"What a guy! Great service!"
We responded:
"Thank you Matt for your wonderful review! We're delighted to hear that you received great service. Your satisfaction is our priority, and we appreciate your feedback. "
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Allan Drew

December 6, 2024

1  out of  5
rating by Allan Drew
"No Communication. I’ve made several policy changes over the past 2 years with Joe’s office. Traditionally, i like to have direct communication with my insurance agent a couple times a year, especially surrounding major policy updates. I had multiple autos, motorcycles & a homeowner policy with Joe, but can’t seem to get a response from him via phone or email. Thankfully, up to this point, his office staff had been communicative. I recently received my homeowner’s renewal, which went up 90% from last year despite having no claims. Naturally, I called Joe’s office to see what caused the drastic increase & have my policy reviewed. Not only did the office staff not follow up as they stated they would, Joe has not returned my emails or voicemails. I hope he is OK, but I can’t - I won’t - continue to do business with an office that seems to have no organization or communication skills."
We responded:
"Thank you Allan for taking the time to share your feedback. We sincerely apologize for the lack of communication and the inconvenience you have experienced. This is not the level of service we aim to provide, and we understand your frustration. Firstly, we deeply regret that your calls and emails have not been returned promptly. We strive to ensure that all our clients feel valued and heard, and it is clear we have fallen short in your case. We are currently reviewing our communication processes to ensure this does not happen again in the future. Regarding the significant increase in your homeowner’s policy renewal, we understand how concerning this can be. Several factors can contribute to such changes, and we should have been more proactive in explaining these to you. We would like to investigate this matter further and provide you with a detailed explanation. We genuinely value your business and would appreciate the opportunity to make things right. If you could give us one more chance, we will ensure that you receive the attention and service you deserve. Please feel free to contact the customer service manager directly at 803-801-2801. Once again, we apologize for any distress this situation has caused and thank you for bringing it to our attention."
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Deborah Shortman

November 21, 2024

5  out of  5
rating by Deborah Shortman
"Kindness and Integrity!"
We responded:
"Thank you Deborah for your business and continued trust in Joe Virgo State Farm Agency. We look forward to continuing building our relationship with you. "
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Ashley Wilson

November 15, 2024

5  out of  5
rating by Ashley Wilson
"Ashlie was an amazing agent. She was patient with me and my daughter and helped us get the best policy possible. Thanks Ashlie! Keep up the great work!"
We responded:
"Thank you Ashley for your wonderful review! We are delighted to hear about your positive experience with Ashlie. She is indeed a valued member of our team, and we are thrilled to know she was able to assist you and your daughter in finding the best policy. We will be sure to pass along your kind words to Ashlie. Your feedback motivates us to continue providing excellent service to all our clients."
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Armand jones

October 3, 2024

3  out of  5
rating by Armand jones
"Great service and friendly people."
We responded:
"Thank you Armand for taking the time to leave such a positive Google review for Joe Virgo State ! "
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Tyric McFadden

October 2, 2024

5  out of  5
rating by Tyric McFadden
"Great service"
We responded:
"Thank you Tyric for your review and choosing Joe Virgo State Farm. "
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Kerri Borthayre

October 1, 2024

5  out of  5
rating by Kerri Borthayre
"Ashlie is such a pleasure!"
We responded:
"Thank you Kerri for your review and choosing Joe Virgo State Farm."
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D M

September 30, 2024

5  out of  5
rating by D M
"I've had an amazing experience working with Ashlie Virgo at State Farm! From the moment I reached out, Ashlie was incredibly helpful, knowledgeable, and attentive to all my insurance needs. She took the time to explain all my options in detail and made sure I understood everything. Her customer service is top-notch, and she truly cares about getting the best coverage for her clients. If you're looking for a reliable, friendly, and professional agent, I highly recommend Ashlie!"
We responded:
"Thank you so much for your kind words and for taking the time to share your experience with Ashlie Virgo at State Farm! We are thrilled to hear that Ashlie provided you with exceptional service and helped you find the best coverage for your needs. Your satisfaction is our top priority, and it's wonderful to know that Ashlie's dedication and expertise made such a positive impact."
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Will C

September 24, 2024

5  out of  5
rating by Will C
"Mr. Douglas was very helpful"
We responded:
"Thank you Will for taking time to knowledge Mr. Douglas today. She strives every day to WOW customer and provide exceptional customer service. Our goal is to be the best insurance agency for you! "
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Barry Gurley

August 31, 2024

5  out of  5
rating by Barry Gurley
"Vanessa , is so friendly and great customer service ."
We responded:
"Thank you Barry! I really appreciate the kind words and recognition of Vanessa. We will continue to work hard to provider exceptional service. "
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Robert Taylor

August 29, 2024

5  out of  5
rating by Robert Taylor
"I have business accounts and personal accounts with this company. They are professional, courteous, and helpful."
We responded:
"Thank you Robert for your kind words and for being a valued customer of both our business and personal account services! We are thrilled to hear that you find our team professional, courteous, and helpful. Your satisfaction is our top priority, and we look forward to continuing to serve you."
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Gabrielle Davis

August 26, 2024

5  out of  5
rating by Gabrielle Davis
"Vanessa helped me with all of my insurance needs. The quotes she gave to me were AMAZING and I couldn’t turn them down. She made sure everything I needed covered was covered properly. So, I don’t have to worry about ANYTHING. Thank you, Vanessa, for all of your help!! I can’t recommend her enough!"
We responded:
"Thank you Gabrielle for your wonderful review! We're thrilled to hear that Vanessa was able to assist you with all your insurance needs and provide you with amazing quotes. It's great to know that she ensured everything was covered properly, giving you peace of mind. We appreciate your recommendation and will be sure to pass along your kind words to Vanessa."
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Thomas Zimmerman

August 26, 2024

5  out of  5
rating by Thomas Zimmerman
"Vanessa was very helpful and knowledgeable. She is the reason I switched my policies to this office. So far I am a very happy customer. I highly recommend Joes office and Vanessa."
We responded:
"Thank you Thomas for your fantastic review! We're delighted to hear that Vanessa's helpfulness and knowledge led you to switch your policies to our office. It's wonderful to know that you are a very happy customer so far. We truly appreciate your high recommendation of Joe's office and Vanessa. "
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Jason Sims

August 26, 2024

5  out of  5
rating by Jason Sims
"Vanessa was very helpful in setting up a new policy on my company van. She recommended the right coverage to fit my needs!"
We responded:
"Thank you Jason for your kind review! We're thrilled to hear that Vanessa was very helpful in setting up a new policy for your company van and that she recommended the right coverage to fit your needs. Ensuring our customers have the best possible coverage is our top priority."