State Farm® Insurance Agent Joe Virgo
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Greta
October 6, 2025
5
out of
5
rating by Greta
"Mr Virgo and his agent Ashley have done an amazing job walking me through the claims process. They are so patient and accommodating. The professionalism is greatly appreciated! Greta Carter"
Shania S
October 4, 2025
4
out of
5
rating by Shania S
"Ashlie is the only person I want to talk to. She’s an amazing person. She helped me understand and get things processed smoothly."
Steve Ackerman
September 30, 2025
4
out of
5
rating by Steve Ackerman
"Generally very good. Joe and Ashley are especially professional and helpful."
Lakisha Richards
September 27, 2025
5
out of
5
rating by Lakisha Richards
"Ms. Braxton was very knowledgeable, patience, communicative, and by far has the best customer service skills I have ran across in a long time. She took very step if not more to resolve every issue that I had as well as answer every question I have had with clarity and understanding. Companies need more like her with her type of dedication."
We responded:
"Thank you Lakeisha for your kind words and thoughtful feedback! We are thrilled to hear that Ms. Braxton provided you with exceptional service and was able to address all of your questions and concerns with clarity and dedication. We truly appreciate you recognizing her patience, knowledge, and customer service skills. Your encouragement means a lot to us, and we will be sure to share your compliments with her. Thank you for choosing our company—we look forward to serving you again in the future!"
MarTisha Wright
September 27, 2025
5
out of
5
rating by MarTisha Wright
"Ms. Braxton was extremely helpful to my mother and resolved the issues that she had! We’re thankful for her!"
We responded:
"Thank you MarTisha for sharing your positive experience! We're so glad to hear that Ms. Braxton was able to assist your mother and resolve her issues. We truly appreciate your kind words and will be sure to pass along your gratitude to her."
Velvet
September 26, 2025
5
out of
5
rating by Velvet
"They were Very helpful while shopping for insurance for an elderly parent. Not pushy, just pleasant."
We responded:
"Thank you for your kind feedback! We're glad to hear that our team was helpful and made the insurance shopping experience pleasant and pressure-free for you and your parent. We appreciate your trust and are always here to assist with any future needs."
Elizabeth Smith
September 18, 2025
5
out of
5
rating by Elizabeth Smith
"Absolutely delightful. I am a senior with limited mobility, Ashlie was such a delight to work with. Excellent communication"
We responded:
"Thank you Elizabeth for your kind words! We're thrilled to hear that Ashlie was able to provide you with excellent communication and support. It's our goal to make every experience as pleasant and accessible as possible. "
Ms. Dewese
September 17, 2025
5
out of
5
rating by Ms. Dewese
"Qiana was a great help even though I feel it was a lot of work, she was patient with me and got my issue resolved with my insurance."
We responded:
"Thank you Ms. Dewese for your kind words! We're glad to hear that Qiana was able to assist you patiently and help resolve your insurance issue. We appreciate your understanding and are always here to support you with any future needs."
Nurse D
September 9, 2025
5
out of
5
rating by Nurse D
"Qiana!!!! Qiana!!!! Qiana!!!. When I tell you this Angel was so helpful. Her attitude and professionalism were both superb. She even called back to make sure we were taken care of. I appreciate everything you did for me and my son. I pray many more customers come in contact with you as well."
We responded:
"Thank you Nurse D for your wonderful review! We’re thrilled to hear that Qiana provided you and your son with such exceptional service. She truly is an asset to our team, and your kind words mean a lot to us. We appreciate your prayers and look forward to continuing to serve you and others with the same care and professionalism."
Karis Mazyck
August 28, 2025
5
out of
5
rating by Karis Mazyck
"Not only is Mr. Virgo a great insurance agent, he is an even better individual. His company is a community partner with my school and they provide incentives and other treats to keep the staff motivated and energized."
We responded:
"Thank you Karis for your positive review! We're delighted to hear about your positive experience with our agency. Your satisfaction is our top priority, and we look forward to continuing to meet your insurance needs. If you have any further questions or if there's anything else we can assist you with, feel free to reach out. "
Mary Nappa
August 28, 2025
5
out of
5
rating by Mary Nappa
"Excellent service and coverage. Joe and his team are the best in town for insurance needs, they are always professional and courteous. Don't hesitate to choose this agency!"
We responded:
"Thank you Mary for your kind words! We're thrilled to hear that our office provided excellent service and coverage. Your recommendation means a lot to us, and we're always here to help with your insurance needs. We appreciate your support!"
Tamika Lair
August 25, 2025
5
out of
5
rating by Tamika Lair
"It was a pleasure working with Qiana. She's friendly and knowledgeable..you should reach out to her for your insurance needs."
We responded:
"Thank you Tamika for your review of Qiana. I really appreciate you taking the time to give our staff a shout out. We are committed to be knowledgeable of the industry and providing exceptional customer service to all our policyholder. "
Dawn Shea
August 23, 2025
5
out of
5
rating by Dawn Shea
"I spoke with Qiana and had such a pleasant experience. She made me feel like I was part of the state farm family and saved me some money on my insurance. Customer Service was beyond measures!"
We responded:
"Thank you Dawn for your kind words! We’re thrilled to hear that Qiana provided you with such a positive experience and made you feel like part of the State Farm family. Saving you money and delivering exceptional customer service is exactly what we strive for."
Niyaa Patterson
August 22, 2025
5
out of
5
rating by Niyaa Patterson
"Excellent Experience with Qiana at State Farm! Qiana was absolutely fantastic! She was incredibly helpful and professional when I reached out to get a life insurance quote for my family of four. She explained everything clearly and made the whole process easy to understand. Beyond just the life insurance, she also took the time to tell me about other policies State Farm offers and how bundling could save me money. Her knowledge and attention to detail were greatly appreciated. I highly recommend Qiana for all your insurance needs. She's a true expert and genuinely cares about her clients."
We responded:
"Thank you Niyaa for taking time to knowledge Qiana. She strives every day to WOW customer and provide exceptional customer service. Our goal is to be the best insurance agency for you! "
Milk of Marie
August 22, 2025
5
out of
5
rating by Milk of Marie
"Qiana was great!! She helped me so much, good customer service! Ask for Qiana!"
We responded:
"Thank you Milk of Marie! I really appreciate the kind words and recognition of Qiana. We will continue to work hard to provider exceptional service. "
KXZY Clothing
August 22, 2025
5
out of
5
rating by KXZY Clothing
"Qiana was/ is very helpful. She answered every single question I could possibly think of and she didn’t show any frustration during her time helping me. I have been looking for Life Insurance for my entire family and most company representatives always give me some long boring explanation of what I’m looking for and never really answers my questions. Qiana made me feel more secure and comfortable with my understanding of life insurance. Even questions that I’ve had after our initial meeting she has still been a major help for me."
We responded:
"Thank you so much for your wonderful feedback! We’re delighted to hear that Qiana was able to provide the clear answers and patient support you needed while exploring life insurance options for your family. Making sure you feel secure and comfortable with your decisions is very important to us. We’re glad Qiana could continue to assist you even after your initial meeting."
tarik tillman
August 21, 2025
5
out of
5
rating by tarik tillman
"I had an excellent experience working with Qiana as my insurance agent. She was professional, knowledgeable, and patient in answering all my questions. Qiana took the time to explain my options clearly and made sure I understood everything before making a decision. She truly cares about her clients and goes above and beyond to find the best coverage to fit your needs. I would highly recommend her to anyone looking for a reliable and trustworthy insurance agent."
We responded:
"Thank you Tarik for your kind words and thoughtful review! We’re thrilled to hear that Qiana provided you with professional, knowledgeable, and patient service throughout your insurance journey. Ensuring you fully understand your options and feel confident in your decisions is our top priority. Your recommendation means a lot to us, and we’re grateful for your trust."
Malia Shea
August 21, 2025
5
out of
5
rating by Malia Shea
"Qiana has exceptional customer service and such a positive attitude! It was such a pleasure speaking with you!"
We responded:
"Thank you Malia for your kind words! We’re glad to hear that Qiana’s positive attitude and exceptional customer service made your experience enjoyable."
Todd Badolato
August 21, 2025
5
out of
5
rating by Todd Badolato
"I personally with Joe, he's a great guy, cares deeply about his agency, team, and clients. And he truly cares about growth and education in his community!"
We responded:
"Thank you Todd for your kind words! We’re proud to have Joe as part of our team—his dedication to the agency, clients, and community truly sets him apart. We appreciate your recognition of his commitment to growth and education."
Bobbie Wise
August 21, 2025
5
out of
5
rating by Bobbie Wise
"The representative was very kind and knowledgeable."
We responded:
"Thank you Bobbie for your kind words! We’re glad to hear that our representative was able to provide knowledgeable and friendly service. "
Latidra coleman
August 21, 2025
5
out of
5
rating by Latidra coleman
"“My insurance agent Mrs. Qiana Braxton has been absolutely amazing! I truly appreciate her commitment she went out of her way to make sure I understood everything and helped me get the best bundle package. She is Always pleasant to speak with and truly cares about her clients. I Highly recommend her as an agent !! Signed a pleased client 😀"
We responded:
"Thank you Latidra for your kind words and wonderful feedback! We’re thrilled to hear that Mrs. Qiana Braxton provided you with exceptional service and helped you find the best bundle package. She truly cares about her clients and goes above and beyond to ensure they feel informed and supported. We appreciate your recommendation and are grateful to have you as a valued client!"
music psychic
August 20, 2025
5
out of
5
rating by music psychic
"There is a young lady there by the name of Qiana Braxton, Accounts Representative, who by far exceeds what it is to experience exemplary customer service! She is the most kind, considerate-you can hear the smile in her voice, person that I have come across in the last couple of years of dealing with people, and that's been quite a bit of people, so, please give her a Raise, don't let her go, and just know, you have a very special person working for your company!"
We responded:
"Thank you so much for your heartfelt and generous review! We are incredibly proud to have Qiana on our team, and it’s wonderful to hear how much her kindness and exemplary customer service have made a positive impact on your experience. Your kind words truly mean a lot to us and to Qiana. We will be sure to pass along your praise and appreciation. Thank you for recognizing her dedication — she is indeed a special part of our company! We look forward to continuing to serve you with the same level of care."
Benjamin Jackson
August 13, 2025
5
out of
5
rating by Benjamin Jackson
"Mr. Virgo has been a great resource to our community. His outreach has helped provide services for so many! His support is gratefully appreciated!"
We responded:
"Thank you Benjamin for your kind words and recognition of our efforts! We’re proud to have him as part of our team, and it’s wonderful to hear that his outreach has made a positive impact on the community. Your appreciation means a lot to us. We remain committed to supporting our community and providing valuable services. "
Tonya Williams
August 13, 2025
5
out of
5
rating by Tonya Williams
"Mr. Virgo is very perfessional and knowlegeable. He has attended several school events and shared beneficial information with our parents and staff. Additionally, he is a very supportive community partner and we are glad he is a part of our school family."
We responded:
"Thank you Tonya for your wonderful feedback! We’re delighted to hear that our professionalism and knowledge have made a positive impact at your school events. He truly values being an active and supportive partner in the community, and it’s heartening to know he is considered part of your school family. We appreciate your kind words and look forward to continuing this valuable partnership."
Lashonda Jeter
July 31, 2025
5
out of
5
rating by Lashonda Jeter
"I want to say thank you so much to Mrs. Jenetta, she’s always willing to help you by answering any questions about your policy. She’s very respectful and get things done in a timely manner. I appreciate your help! She will make sure that you are completely satisfied before she hang up with your call."
We responded:
"Thank you Lashanda for your kind words and positive feedback! We truly appreciate you taking the time to share your experience. Jenetta is dedicated to providing excellent service, and we’re so glad to hear that she was able to assist you promptly and respectfully. Your satisfaction is our top priority, and we’re always here to help with any questions you may have about your policy. Thank you again for choosing us!"